Intelligent, Resilient Business Communications.

Intelligent, Resilient Business Communications.

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Covid-19 response

Communications are critical in these unprecedented times. SCDS teams are working remotely at present, so please contact us as normal and we’ll respond to your enquiry as quickly as possible.

Covid-19 statement

Our Promise

What We Do

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Calling with Microsoft Teams

In today’s ever-changing work environment, it’s critical for organisations to provide users with the tools that connect them with customers, suppliers and colleagues -wherever and whenever they need to.

At SCDS, we enable you to bring PTSN calling into your Microsoft Teams environment through Direct Routing as well as providing a suite of PBX features that are unavailable through Microsoft, unlocking the full potential of your Unified Communications.

SCDS provides these value-add PBX services, utilising the power of our Cloud Unified Communications platform to maximise full UC and PBX capability – ensuring effortless communication and collaboration between users.

Cloud unified communications

Resilient, Intelligent Business Communication and Collaboration, all on one platform, available anywhere. 

Our enterprise Cloud Unified Communications platform brings together technologies from Microsoft, Cisco, Broadsoft and Polycom to deliver a first class, integrated communications and collaboration platform that drives productivity. 

Our platform is easy to adopt and use. Based on a low operating expenditure model, it requires no big budget outlay, no complex training courses. Just enterprise features employable easily by anyone for anyone.

Connectivity solutions

Fast, reliable and secure, uncontended connectivity and managed access from 10Mbps to 10Gbps, with free DDoS Protection from £229 per month. 

You can connect to our network via the public Internet, but for total security, we recommend our network connectivity products which allow us to deliver voice on-net. 

Choose fixed bandwidth from 10Mbps to 10Gbps with symmetrical upload and download speeds and guaranteed uncontended connectivity.

 

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UC Connect

UC Connect is Broadsoft’s suite of unified communications services. All the ways your team communicates and collaborates, together in one seamless, rich, and intuitive productivity tool. 

Now, BroadSoft gives you three unique apps to leverage the power of UC Connect and enrich how you communicate with the people important to your business. These apps are tailored to the specific way your team prefers to work. 

Are you in the office or on the go? Do you default to chat? Do you pull everyone together to collaborate on a project? Would you rather just talk? Or do you need all the tools in the belt all the time? 

Whatever your experience, we have the app for it.

Cloud contact centre

In these ever increasingly uncertain times, you need your contact centre agents to be equipped with the right tools at the right time, wherever they are based. 

SCDS are a customer focussed company that provide a complete range of contact centre solutions designed to deliver exceptional experiences to your customers.

 

Customer service

Customer service is our top priority and is at the heart of everything we do. 

We hold ourselves completely accountable to our clients, offering full tracking for every support query. 

Nothing matters more than the service we provide, because we know that excellent customer service is what keeps our customers coming back time after time. 

All of our cloud services and solutions are backed by a customer service desk, available 365 days a year, 24 hours a day.